Daniel from Ridge Valley is wonderful to work with. He listens to what you are looking for, is very thorough and makes sure that all the work is done to perfection. He came to my house several times to make sure that all the nails were gone out of my backyard and front yard, that is true customer service. I highly recommend him and his company.
Ridge Valley Exteriors set the high bar in roofing experiences through my lifetime. I have to say, their emphasis on open communication clearly sets them apart from my past experiences. The roof is beautiful. The installation was quick. The staff is professional – EVERY member of the staff including installers. I plan to use in the future for gutters and other projects.
Justin Weathers is an exceptional representative for your company. He explained in detail what to expect in having my roof replaced. Justin is a very well-mannered, courteous, and helpful young man. He has gown beyond what is expected of him. Also, the entire group that worked on my roof were very professional and worked very hard. I would definitely recommend your company to anyone who needs a roof replaced .
The salesman, Daniel was a courteous good listener and addressed all of our questions. Daniel gave us his assurance that the workmanship would be overseen by him and performed as if it were his own home. The crew began the work on schedule. We left town in peace trusting his word. He and Troy kept us informed of the progress. When we returned we saw that no flowers or shrubs were damaged and there was no mess or roof nails just a beautiful new roof. We highly recommend Ridge Valley.
Mark was amazing, from the time we contacted him he was super responsive and drove out to meet us and worked around our family’s schedule, with the crazy wind storm we were worried it would take a long time to even get someone out and he was out that day ready to go. Mark has communicated with us through this whole process and has kept us up to date on everything. In the future if any friends family or military need roofing or anything to do with exterior on the house i will be sending mark their way. Mark i hope you see this and hope you know how happy and please my family is with all your help and should definitely be recognized for his hard work and dedication especially going all the way to kernersville NC for us ! thank you
On recommendation from one of our neighbors, we reached out to Ridge Valley Exteriors to assist us with a roof replacement claim due to weather damage. The company and Bobby Rednour in particular were extremely helpful to us as we navigated the claims process with our insurance company that was extremely difficult to deal with. Bobby stayed with us through the entire process that I’m not kidding took about 8 months to manage through. Once we were finally able to get approval, they got us on the schedule in about a week and finished up everything on time and as expected. I wish I could say the customer experience with my insurance agency was even half of what it was with Ridge Valley. We would definitely recommend them.
They were very professional and took their time to inspect the roof and went into the attic to inspect rafters. Bobby and Brandon went into my 130 degree attic. They went above and beyond what I expected. Was told I did not need a new roof but original rafters put in were spaced too far apart causing the roof to sag in one area of the house. I thought a roofing company would tell me I needed a new roof even if I did not. I really appreciate their honesty.
Ridge Valley Exteriors did an amazing job repairing my roof due to storm damage. Charlie took a video of various areas of the roof that were also damaged other than the leak we had. I am happy because I did not have to get on our two story hous. The price was good for the replacement of the roof. We get compliments on the shingles all the time.
On time, easily understood estimate, very professional, helped me get hail damage money! Charlie went up on the roof with the adjuster, which meant another visit to my house. After having my roof replaced by a good company, I immediately regretted not going with Charlie and Ridge Valley. We have continued our friendship even though I made that choice. He was very professional even after I chose to go with another roofing company. If I have another roof replacement job Ridge Valley and Charlie will very likely get my business! Trustworthy, honest, professional and the warranty are all strong selling points for Charlie and Ridge Valley!
Ridge Valley Exteriors was professional, dependable, neat and expedient! Our first encounter was with their representative Mark Samuels who immediately impressed us with his professionalism and explanation of what the job would entail from start to finish! The crew worked expertly, diligently, neatly and respectfully. Our roof was replaced, landscaping protected and our property was cleaned up in less than 2 days….and we have a large and very steep roof! We highly recommend Ridge Valley! I am a local Realtor and will be recommending this company to my clients! Thank You… Joan and Jim Paschall Fuquay Varina
We had a wonderful experience with Ridge Valley Exteriors, Inc. The professionalism, thoroughness, honesty, customer service and communication was excellent! We worked with Daniel Robinson and from day one one we were on board and very impressed with his knowledge and integrity. He was always available to answer questions ; he was very patient and reassuring, and held our hands and guided us thru the process. Working with Daniel and Ridge Valley was awesome! It was a blessing to work with a company who cares about their customers and stands behind their products. Thank you Daniel and RV for our beautiful Roof!!!